1. Perfect fit tailored collar vest made with stiff fabric can be closed with a inner snap button. 2. Decorative chain can get discolored if it is stored in humid environment. 3. It can dye the doll's skin if you put it on the doll for long time.
All of our products and pre-ordered, hand-made item and it takes time to produce them.
Depending on which item you have ordered, it can take up to 8-14 weeks.
Normally, dolls will be sent within 14 weeks and other items like clothes, shoes or wigs will be sent within 8 weeks.
Delivery Our standard delivery method is EMS and it usually take 3-5 days but it can be different depending on each country. If you want to use AIRMAIL(takes 20-30 days and doesn't provide full tracking), leave a message on LAYAWAY&AIRMAIL after ordering and we will refund extra shipping fee. For more information, please refer to 'LAYAWAY & AIRMAIL>HOW TO USE AIRMAIL'. on our site.
We offer installment payment (layaway) for items under "Doll" section.
You can divide your payment upto 6 times within 180 days.
1. Order a doll or parts and choose "Paypal Layaway" as payment method.
2. Put your name in "Account Holder" and choose "Paypal Layaway: 0 Sartoria J" as a bank.
3. Click Place Order on the right side. Do not choose go to bank website.
4. Leave a message on LAYAWAY&AIRMAIL board and inform us how many times you want to divide the payment and we will send Paypal invoice to you.
* If you have any other questions, leave it in Q&A board and we will contact you within 24 hours. (weekdays)
Email: firstname.lastname@example.org, MON - FRI. AM 09:00 - PM 6:00 (KOREAN TIME), HOLIDAY OFF